Allego, the leading mobile-video just-in-time (JIT) sales learning platform, has been recognized as a Silver Winner in the Annual 2016 Customer Sales and Service World Awards® for outstanding customer service.

Needham, MA – May 27, 2016 – The coveted annual Customer Sales and Service Awards program, with active participation from a broad spectrum of industry voices, encompasses the world’s best in Sales and Service or Contact Center individuals, teams, departments, and achievements.

The Allego mobile-video platform improves sales performance by enabling organizations to better train sales teams through the creation and curating of the most relevant content and best practices from representatives in the field. Sales managers and reps use this collaborative, just-in-time learning approach to better identify and meet the needs of prospects through peer-generated video content, improving upon message absorption and cutting down the time and expenses typically associated with traditional in-field coaching or on-site training.

Customer success is a cultural underpinning at Allego – influencing every touch point in the sales process – and is a key differentiator in driving successful customer deployments of the technology.  Allego’s Customer Success team took home a Silver award based on their dedication to making each customer’s implementation a success, which is evidenced by an impressive 98 percent customer renewal rate.  The team works with customers to ensure each one receives individualized guidance and support to ensure rapid adoption and engagement, maximizing ROI from their Allego investment.

“It’s an honor to be named a Silver Winner by Customer Sales and Service World Awards and we are grateful for this industry and peer recognition,” said Laurie Long, Head of Customer Success, Allego. “This award is a testament to the team’s commitment to the success of our customers. We have worked hard to make superior customer service the focal point of Allego’s culture. Detailed customer feedback enables us to address real-world challenges and develop the best possible platform, and also helps us form strong partnerships that last from implementation, through rollout and daily engagement.”

Winners will be honored in San Francisco on Monday, June 27, 2016 during the annual SVUS Red Carpet Awards Ceremony Dinner.

About the Customer Sales and Service World Awards

Customer Sales and Service World Awards is the world’s premier recognitions program created to honor and recognize industry-wide and peer achievements of sales, service, business development, marketing, channels, franchise, and training individuals, teams, departments and achievements. The Annual Customer Sales and Service World Awards is part of the SVUS Awards® recognition program from Silicon Valley in the United States of America which also includes other programs such as Consumer World Awards, Customer Sales and Service World Awards, Golden Bridge Awards, Globee Fastest Growing Private Companies Awards, Info Security PG’s Global Excellence Awards, Network Products Guide’s IT World Awards, Pillar World Awards, PR World Awards, and Women World Awards. To learn more, visit www.cssworldawards.com

About Allego

Allego provides an intuitive just-in-time sales learning platform that boosts sales performance by harnessing the power of mobile devices to transform enablement and training through video content sharing. With Allego’s mobile-first platform, organizations can create and curate the best content from the field and corporate office to better train and collaborate with sales teams, without the time and expense typically associated with in-field coaching or on-site training. Users can easily access relevant, quality content, anytime, anywhere, allowing them to capture their best ideas, master their pitch and accelerate their performance. Tens of thousands of global users across a range of industries have adopted Allego to improve sales success. Explore further at www.allego.com.

Media Contacts

Allego
Allison Rynak
+1 781-400-2035 x22
arynak@allego.com

Matter Communications for Allego
Alex Foley
+1 978-499-9250
afoley@matternow.com